Google Home Troubleshooting

If you are having trouble connecting to, or controlling your lights through the google home app:

1. You can now say "Hey Google, Sync my lights" to bring all lights up to date with google home.
2. If this does not work, please manually 'check for new devices' in the google home app.
3. If the connection issue is still occurring please unlink the 'smart life' account and then relink it in the google home app.
4. If you are having difficulty unlinking 'smart life' - try deleting the room you have created/placed the Inteli Bulb in. Then disconnect Smart Life and reconnect.
5. Ensure the device is correctly placed in a room (on the google home app) where you have voice control capabilities.

If the issue is still not resolved, please reach out on our Contact Page with a description of the issue and the troubleshooting steps you have taken so far.

We typically respond within 5hrs.